GDPR Privacy Policy

This is the business of Clarity Earcare Clinics privacy policy, we are located at the business Our HQ, Drinnick House, Nanpean, PL26 7YH you can email us at paula.clarityearclinic@gmail.com

 This privacy policy explains how we use any personal information we collect about you and why we collect it. 

On booking an appointment with Clarity, you will be in agreement with this privacy policy and its contents.  

What Information Do We Need?

We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead. 

Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for our insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with  Clarity ear clinic. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).

Will We Share Your Information?

We will not share your information with anyone outside of Clarity Earcare Clinic unless you give your consent to us doing so.

tWho Can I Complain To If I Feel You Are Not Handling My Data Correctly?

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email paula.clarityearclininc@gmail.com or post to the address at the top of the page.  If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page https://ico.org.uk/concerns/ 

This privacy policy gives consent to any photos being taken during your treatment being used on social media